Practice software
Exquise settings, templates and treatment codes. When moving to a new version, we check dependencies and coordinate with the supplier.
I speak English
7 years of in-house dental IT experience
Dental IT support. From experience.
X-ray connection failing or Exquise freezing? I investigate the software, PC and network, drawing on in-house dental IT experience.
- Directly with the specialist doing the work
- One-off help, alongside your current provider
Targeted technical support
From treatment room to reception: help where work gets stuck
X-ray connections
Technical investigation across imaging software, Windows, networking and treatment-room PCs. I examine the connections between these systems.
Reception and treatment rooms
Printers, scanners, accounts and connections your staff use every day. We look at the workflow around the problem.
Backups and access
Checking recovery options and who can access the data, including separate backups, MFA and employee permissions.
The person helping you
Daniel Orosz
An IT specialist with hands-on practice experience
My background includes over 10 years in IT support: IT outsourcing and in-house IT at a dental organisation with several locations in the Netherlands.
I helped staff on the practice floor with software, X-ray connections, printers and settings. I also migrated servers running on old office PCs to a secured VPS. No security incidents occurred within that organisation during seven years of support.
“When Daniel walks in, everything starts working again. As if by magic.”
I helped colleagues with practice software, settings, and printer and computer issues. I knew their working environment and the problems that kept coming back.
Oros ICT Support Limburg · Dutch business based in Kerkrade · KvK 98242482.
We can agree an NDA and, where needed, a data processing agreement before work starts.
Experience with recovery and prevention
Practical experience investigating RDP breaches and ransomware, protecting backups against encryption and overwriting, network segmentation and least-privilege access. Also experienced in migrating mail and other servers from old office PCs to a secured VPS.
Windows and Windows Server, Remote Desktop (RDP), Google Workspace, MikroTik, Ubiquiti, Wi-Fi, VPN setups and cloud backups.
From your question to a clear next step
Agree the assignment
Tell me what is happening. We agree the initial investigation, access, timing and budget.
Investigate and carry out the work
I check the systems involved. Further investigation or larger changes start only after discussion.
Hand over the findings
Your organisation receives the findings, actions taken and next steps.
Rates, minimum charges and travel
All amounts exclude VAT. We agree the assignment and budget before starting. You can get help without a management contract.
Remote support €55 / hour minimum 1 hour per assignment (€55)
On-site work €65 / hour minimum 2 hours per visit (€130)
Travel costs €0 in 4 towns No travel charges in Kerkrade, Landgraaf, Heerlen or Maastricht. Elsewhere €0.50/km from Kerkrade, outward and return; no separate travel-time charge.
Quick Scan · small environment €150 fixed up to 10 PCs, without servers
Quick Scan · larger environment €250 fixed up to 50 PCs and a maximum of 2 servers
Larger environment, in-depth audit or reconfiguration By quotation scope and budget agreed first
Intake and setup for ongoing management Quoted separately one-off payment or included in the contract price
Ongoing management and support From €195 / month €30 per PC, €65 per server; first location included
Minimum charges apply to one-off hourly work. Beyond the minimum, we charge actual time spent. A fixed Quick Scan price replaces hourly charges and minimum hours; travel is added separately only outside Kerkrade, Landgraaf, Heerlen and Maastricht. More than 50 PCs or 2 servers requires a quote agreed before starting.
Build your IT support plan
An initial price estimate. Your final quote follows a conversation and intake.
01 / 03
How many PCs and laptops?
Each PC or laptop counts as one workstation.
02 / 03
How many servers?
Physical and virtual. No servers? Choose 0.
03 / 03
How many locations?
Your first location is included.
Quick choices
You can also type: 0–500.
Need help with these systems too?
Select extra requirements for your quote. This does not change the monthly estimate. We agree what fits within your management scope and what is quoted separately.
Extra advice visit from €1,500 before discount
An extra planned visit each quarter, with up to 2 hours on site. Together with your team, we discuss what slows work down, how to use IT more effectively and which improvements would help most.
This advice visit is additional to the other included visits. Larger changes, equipment and licences are agreed separately. Standard travel terms still apply.
Your final quote follows a conversation and intake, with an introductory visit where needed. Startup work, equipment, licences, storage and any travel charges are quoted separately.
Your plan includes
- Maintenance & remote helpUpdates and everyday IT questions
- Response within 8 working hoursMon–Fri 09:00–18:00 · Netherlands time
- 3 visits per quarter2 urgent + 1 check-up · up to 2 hours each
- Up-to-date IT documentationUpdated after changes
Startup costs, term and additional work
The initial inventory, network topology, overdue updates, optimisation and setup are quoted separately. Pay startup costs upfront or spread them by agreement. The quote specifies the term, total cost and early termination conditions before you commit.
Additional work is agreed first: €45/hour remotely and €55/hour on site. Extra contract visits have no two-hour minimum. Standard travel terms still apply. A paid 4- or 2-working-hour SLA is available only where capacity and agreed coverage allow. Pricing and priority are set out in the quote first. The SLA clock pauses outside working hours.
Coverage & response time
During the intake, we discuss your IT environment, the support you need and my availability. Your quote sets out the plan, schedule and response times. An introductory visit can be arranged by appointment.
- Routine maintenance, updates and usual remote support for the agreed environment, during agreed working hours.
- Once the management engagement is accepted, the agreed base SLA provides an initial substantive response within 8 working hours, Mon–Fri 09:00–18:00 Netherlands time, through agreed channels. This is not a guaranteed resolution or arrival time.
- Two urgent visits per quarter, with up to 2 hours of on-site work per visit.
- One scheduled check-up visit per quarter, with up to 2 hours of on-site work.
- Documentation updated after changes. The visit allowance covers the whole company, rather than each location separately.
Equipment and installation are separate
Hardware, software licences and cloud and backup storage are outside the subscription price. If outdated or unsupported equipment needs replacing for responsible management, we discuss the cost and get approval first. Cabling, network outlets and cabinet installation are agreed and quoted separately.
Useful to know before we start
Do you also maintain X-ray equipment?
My work covers the IT side: software, workstations, networking and connections. Physical maintenance, calibration and work on medical equipment stay with the appropriately qualified supplier.
Can I send patient information through the form?
Describe the technical issue without patient details, screenshots of records or passwords. If investigation requires access, we agree an appropriate, limited way to provide it.
Can work be planned around patient appointments?
We discuss which workstations must remain available and plan changes together. We consider possible interruptions, recovery options and supplier dependencies before proceeding.
Discuss your situation with me
A short description is enough to make initial contact.